Shipping policy
Who We Are
Nurse Camping, LCC ("we," "us," or "our") operates the website nursecamping.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
- Free Shipping: We offer free shipping to U.S. customers in the lower 48 states for purchases over $30.00
- Small Order Shipping: All orders under $30.00 are charged $9.00 for shipping to the lower 48 U.S. states.
Shipping Range
- Delivery Area: We currently ship within the United States of America
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Cut-off Time: Orders placed before 12:00 (GMT-06:00) Central Standard Time (Memphis, TN) will be processed the same day; those placed after will be processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
- Estimated Delivery: Orders typically arrive within 4 to 5 business days after processing, depending on the destination.
Shipping Process
- Courier Services: We use FedEx and the United States Postal Service.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
- Returns Policy: For detailed return instructions, please refer to our refund policy.
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
- Email: cs@nursecamping.com
- Contact Form: https://nursecamping.com/pages/contact
- Address: Nurse Camping, PO Box 1122, Cordova, TN 38088
Last Updated: May 27, 2026